At Storit, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our self-storage services through our website and related applications (collectively referred to as “Services”).

1. Information We Collect:

1.1. Personal Information: We may collect personal information, including but not limited to your name, email address, phone number, and billing details when you create an account, reserve storage units, make payments, or communicate with our customer support team.

1.2. Usage and Technical Information: We automatically collect certain information about your interactions with our website and Services. This includes IP addresses, browser type, device information, operating system, usage patterns, and website activity.

1.3. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience and improve our Services. These technologies may collect information about your browsing activities and preferences.

2. How We Use Your Information:

2.1. Service Delivery: We use your personal information to provide you with the requested self-storage services, including processing reservations, managing your account, and processing payments.

2.2. Communication: We may use your contact information to communicate with you about your account, service-related announcements, promotional offers, and updates.

2.3. Customer Support: If you contact our customer support team, we may use the information provided to address your inquiries and resolve issues.

2.4. Marketing: With your consent, we may use your personal information to send you promotional materials or offers related to our Services.

2.5. Analytics and Improvements: We may use non-personal information, such as website usage data, to analyze trends, monitor the effectiveness of our marketing efforts, and improve our website and Services.

3. Data Sharing and Disclosure:

3.1. Service Providers: We may share your personal information with third-party service providers who assist us in delivering the Services, such as payment processors, customer support, and data analytics companies. These providers are obligated to protect your information and use it only for the purposes specified by us.

3.2. Legal Compliance: We may disclose your information if required by law or to respond to legal processes, enforce our policies, or protect our rights, property, or safety, or that of others.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will ensure that the receiving entity upholds the terms of this Privacy Policy.

4. Data Security:

We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Choices:

5.1. Account Information: You have the right to access, update, or delete your personal information through your account settings.

5.2. Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions provided in the emails or by contacting us.

6. Children’s Privacy:

Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their data, please contact us, and we will promptly delete it.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website with a revised “Effective Date” at the top.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please call us at 833-814-3592 or email us at help@storit.com.

By using our Services, you agree to the terms outlined in this Privacy Policy. It is essential to review this policy periodically to stay informed about how we handle your information.